Service Area Outcomes (SAOs)
Student Area Outcome #1
Increase the percentage of students who are awarded and disbursed Pell Grants by increasing
the percentage of students who complete the financial aid verification process to
65% of all students selected for verification.
Student Area Outcome #2
Increase student's knowledge of how to maintain Satisfactory Academic Progress (SAP)
standards as defined by the Financial Aid Office by means of Financial Aid Workshops.
Student Area Outcome #3
Increase the percentage of students who are awarded and disbursed financial aid on
the first scheduled disbursement of the fall semester.